Effective Date: 2/05/2026
First Capital Investment Solutions (“Company,” “we,” “our,” or “us”) is committed to protecting the privacy and security of personal information. This Privacy Policy explains how we collect, use, share, and protect information in connection with our debt collection and account servicing activities.
1. Information We Collect
We may collect personal information in the course of our business, including:
a. Information You Provide
Name
Address
Phone number
Email address
Account information
Payment details
b. Information from Third Parties
We may receive information from:
Original creditors
Creditors’ agents or service providers
Credit reporting agencies
Public records
This information may include account balances, payment history, and other data necessary to service accounts.
c. Automatically Collected Information
When you visit our website, we may collect:
IP address
Browser type
Device information
Website usage data
2. How We Use Your Information
We use personal information for legitimate business purposes, including to:
Collect and service outstanding accounts
Communicate with you regarding your account
Process payments and transactions
Respond to inquiries and disputes
Comply with legal and regulatory obligations
Improve our website and services
3. How We Share Information
We do not sell personal information.
We may share information as permitted by law, including with:
Original creditors and account owners
Service providers (payment processors, mailing vendors, IT support)
Credit reporting agencies
Government agencies or regulators, when required
Courts or legal representatives in connection with legal proceedings
All third parties are required to maintain the confidentiality and security of your information.
4. Compliance with Federal and State Laws
We operate in accordance with applicable laws and regulations, including:
The Fair Debt Collection Practices Act (FDCPA)
The Gramm-Leach-Bliley Act (GLBA), where applicable
Applicable state privacy and consumer protection laws
5. Cookies & Website Tracking
Our website may use cookies or similar technologies to:
Enhance user experience
Maintain session functionality
Analyze website traffic
You may adjust your browser settings to refuse cookies; however, some features may not function properly.
6. Data Security
We maintain administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, or misuse.
Despite these safeguards, no system can be guaranteed to be completely secure.
7. Your Privacy Rights
Depending on your state of residence, you may have rights regarding your personal information, including:
The right to request access to your information
The right to request correction of inaccurate information
The right to request deletion, where permitted by law
To exercise your rights, please contact us using the information below.
8. Consumer Communications
We may communicate with you via:
Phone calls
Letters
Email (where permitted)
All communications are conducted in compliance with applicable laws, including the FDCPA.
9. Retention of Information
We retain personal information only as long as necessary to:
Fulfill business and legal obligations
Resolve disputes
Enforce agreements
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
11. Children’s Privacy
Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
13. Contact Information
If you have questions about this Privacy Policy or your personal information, please contact us:
First Capital Investment Solutions
Email: info@firstcapitalinvestmentsolutions.com
Phone: [Insert Phone Number]
Mailing Address: [Insert Address]